Property management companies deal with a high volume of routine cases across every building in their portfolio: owner requests, billing disputes, repair coordination, and recurring compliance deadlines. We help prioritise them, track them through to resolution, and give you visibility into what’s actually happening across your entire portfolio.
1. Owner Communication & Request Handling
Requests and complaints from owners come in by phone, email, and in person, and easily get lost between them. We help bring these into one place you can track through to resolution, instead of relying on memory and scattered messages.
2. Billing & Annual Settlement Support
Every building’s annual settlement has to reconcile advances, invoices, and shared costs, and disputed items need to be reviewed individually. We help prepare and check this reconciliation, and flag disputed items for review before they become complaints.
3. Collections & Debt Tracking
Late payments and unpaid advances need following up, case by case, across every building you manage. We use automation and AI to prioritise these cases and suggest the next step, instead of working through lists by hand.
4. Repair & Maintenance Coordination
Reported faults and repair requests need to be logged, assigned to the right contractor, and followed through to completion. We help track these from report to resolution, so nothing sits unassigned or forgotten.
5. Official Mailbox / Data Box Monitoring
Notices from the cadastre, municipal offices, and other public authorities land in a shared inbox that, in practice, only one person ever checks. We help flag what’s urgent, pull out the key details, and route it to the right person.
The first conversation is no-obligation. If we think we can help, we’ll tell you how. If we can’t, we’ll tell you that too. Email info@teamwise.sk.
